Agil Services

Oracle Service Cloud to EBS

Customers want answers fast. No matter where they are or what device they use. Oracle Service Cloud provides a complete service solution across both assisted and self-service channels.
AgilCommerce team is niche partner with Oracle Service Cloud and E-Business Suite skills to seamlessly integrate. Effectively guide agents to resolution through knowledge, scripts, and workflows to ensure productivity and consistency. Our team has written EBS Accelerators so Service Cloud customers can look up EBS order history, set up returns with replacement flow, and complete order process.